Human Resources Help Desk

If you are Onboarding a new hire, please use the Onboarding Page of USRPortal to initiate the process.

HR Help Desk

USR Human Resources Help Desk

Store Number*
Hidden
Hidden Email Input for Automation*
Your Name*
Issue Category*
- UKG Password Reset
- EIR
- EIR – Termination
- HR Request – Generic
Select the category for this issue or request
First 90 Days?*
- Yes
- No
Is the employee still within their first 90 days of employment?
** Please remember: If you are sending EIR’s or other sensitive HR/employee related information, you cannot upload them through this form. You must still upload the documentation to your HR Folder on Google Drive.
Issue Decription*

Enter a brief description of the request
First Name
Last Name
When UKG password is reset, it will default to the employee’s birthdate: mm/dd/yyyy format.
Termination EIR
Terminated Employee
Termination Reason
Term Employee Email Address
Termination Reason Notes
Last Day Worked
MM slash DD slash YYYY
First Missed Shift
MM slash DD slash YYYY
Second Missed Shift
MM slash DD slash YYYY
Third Missed Shift
MM slash DD slash YYYY
Eligible for rehire?
- Yes
- No
Eligibility Reason
EIR
Team Member Name
EIR Type
HR will review the employee record for reactivation and contact you.
EIR Effective Date
MM slash DD slash YYYY
Transfer From
Transfer To
Current Pay Rate
Raise Amount
New Pay Rate

Enter hourly rate. If STL, enter annual salary.
PT/FT Status Change
FT Employee Email Address

Please enter the employee’s email address. FT employees will receive the Benefits Enrollment Guide.
Current Job Role
New Job Role
Comments
Request or Comments
Please upload the employee’s resignation notice while submitting this termination EIR.
File
Max. file size: 32 MB.
Name
This field is for validation purposes and should be left unchanged.

HR Help Desk

Termination EIR

EIR

Comments